Damon Bakun — Product Design & UX Leader

Damon Bakun / Studio

Vision · Research · Craft · Execution · Outcomes

Twenty years of experience building global brands and products that move millions of people across healthcare, fashion, banking, sports, technology and more. → That is the foundation of / Studio — a boutique agency built for the clients and ideas that deserve that same bar.

Personal Experience

Amazon · AWS · PayPal · Cigna · Evernorth · Express Scripts · eviCore · Xfinity · NFL · Armani Exchange · Diane von Furstenberg · Calvin Klein · Vera Wang · Chloé · Citibank · Accenture Fjord

Highlights

Breadth & Depth. Not accidental.

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Personal Experience. Invented with teams. Shipped with teams.

01Global Head of UX Design and Research at Amazon Connect — 20M+ interactions a day

02Started the UX Research discipline at Amazon Connect

03White-labeled enterprise design system for Amazon Connect customers

04Design Leadership for a $100B+ healthcare and health services company

05Home delivery for life-saving meds — 100M+ members during COVID

06Rx access for cancer patients who couldn't leave home

07Director of customer experience at Xfinity Mobile, bringing affordable mobile service to 30M+ cost-burdened households

08Led design and research for PayPal's flagship consumer experience redesign

09Shipped the first global mobile point of sales system — PayPal Here

10Shipped first NFL mobile & tablet app

11Worked on the first Citibank mobile & tablet app

12First mobile site for one of fashion's most iconic brands

13Digital and in-store experience for 270+ Armani Exchange locations across 31 countries

14Packaging & identity for some of the world's most recognized luxury fashion brands

What people are saying

Preview

AI & Labs. What's next.

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A preview into some active /Studio work. More to come.

01AI-native brand and product design engine

02Multi-axis domain registration and trademark validation

03Generative narrative engine for children

04Adaptive learning platform for early childhood development

05AI-native music label and artist development system

06Hyperlocal editorial and community intelligence platform

07Autonomous multi-agent communication framework

08Precision hearing diagnostics for underserved populations

09Geo-aware learning platform

10Multi-dimensional scoring engine across hundreds of variables

Innovations & IP

Case studies by appointment. Let's ship something together.

Say hello ↗