Damon Bakun — Product Design & UX Leader

Damon Bakun / Studio

Creative · Design · Strategy · Technology · Founder

Twenty years building global brands and products that move millions of people across healthcare, fashion, banking, sports and technology. I’m now taking that same bar to select clients through my boutique agency, / Studio. If you’re cooking up something big and need a partner that can take it from idea to a scalable business, we should talk.

Amazon · AWS · PayPal · Cigna · Evernorth · Express Scripts · eviCore · Xfinity · NFL · Armani Exchange · Diane von Furstenberg · Calvin Klein · Vera Wang · Chloé · Citibank · Accenture Fjord

Highlights

Breadth & Depth. Not accidental.

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Invented with teams. Shipped with teams.

01Global Head of UX Design and Research at Amazon Connect — 20M+ interactions a day

02Started the UX Research discipline at Amazon Connect

03White-labeled enterprise design system for Amazon Connect customers

04Design Leadership for a $100B+ healthcare and health services company

05Home delivery for life-saving meds — 100M+ members during COVID

06Rx access for cancer patients who couldn't leave home

07Director of customer experience at Xfinity Mobile, bringing affordable mobile service to 30M+ cost-burdened households

08Led design and research for PayPal's flagship consumer experience redesign

09Shipped the first global mobile point of sales system — PayPal Here

10Shipped first NFL mobile & tablet app

11Worked on the first Citibank mobile & tablet app

12First mobile site for one of fashion's most iconic brands

13Digital and in-store experience for 270+ Armani Exchange locations across 31 countries

14Packaging & identity for some of the world's most recognized luxury fashion brands

01AI-native brand and product design engine

02Multi-axis domain registration and trademark validation

03Generative narrative engine for children

04Adaptive learning platform for early childhood development

05AI-native music label and artist development system

06Hyperlocal editorial and community intelligence platform

07Autonomous multi-agent communication framework

08Precision hearing diagnostics for underserved populations

09Geo-aware learning platform

10Multi-dimensional scoring engine across hundreds of variables

Case studies by appointment. Let’s ship something together.

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